Delivery rates
Order before 12pm Monday - Friday on all purchases to UK mainland addresses. 
  • Free next working day delivery on orders over £50
  • £6.50 next working day delivery on orders under £50
Do you deliver outside the UK? 
Unfortunately we only deliver our gifts within the UK. Please also note that we are unable to deliver to the following: 
  • Channel Islands (Guernsey & Jersey)
  • PO Box addresses
  • BFPO addresses
 
What time do I need to order to receive next day delivery? 
We offer a next working day delivery service on all orders before 12pm Monday-Friday, with the exception of our seasonal gifting, for our terms and conditions please see above. This may vary if your chosen delivery address is going to Scottish highlands or UK islands (isle of Wight, isle of Man, isles of Scilly, Scottish Islands).
If you require a specific delivery date, please choose at checkout.
Please note; unfortunately next working day delivery is not applicable on a Bank Holiday.


What time will my order arrive? 
Deliveries are made between 7:00am and 5:30pm, Monday to Friday. Unfortunately it is not possible to guarantee an exact time for deliveries.
Please note; We do not deliver on Bank Holidays and all purchases made on a Friday will arrive the following Monday.


What if nobody is home? 
All deliveries require a signature, so where possible please choose an address where someone can sign for the parcel. 
If the recipient is not home the driver will leave a calling card and either:- 
  • Leave the parcel with a neighbour.
  • Attempt redelivery the next working day.
Please ensure all address details (including house number and post code) are entered correctly when placing your order. Any delivery problems and redirections arising from incorrect address information will have to be charged for.
 
Multiple delivery addresses
If you have multiple delivery addresses please add a note to your order and one of our friendly staff will be in touch. 
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